
Sarah and I are doing some fun work on message framing.
This relevant piece in Mother Jones is packed with pretty basic psychology studies, but it's a fun refresher!
Some highlights:
- If you want someone to accept new evidence, make sure to present it to them in a context that doesn't trigger a defensive, emotional reaction. (example - climate change acceptance increases in a pro-industry frame)
- Don't lead with the facts in order to convince. You lead with the values - so as to give the facts a fighting chance.
- We may think we're being scientists, but we're actually being laywers. Our "reasoning" is means to a predetermined end - winning our "case" - and is shot through with biases. (Source)
- People respond to scientific or technical evidence in ways that justify their preexisting beliefs (Source)
- People rejected the validity of a scientific source because its conclusion contradicted their deeply held views. (Source)
- The study subjects weren't "anti-science"—not in their own minds, anyway. It's just that "science" was whatever they wanted it to be. (Source)
- Head-on attempts to persuade can sometimes trigger a backfire effect, where people not only fail to change their minds when confronted the facts - they may hold their wrong views more tenaciously than ever. (example - not even Bush's own words could change the minds of Bush voters who believed there was an Iraq-Al Qaeda link)
- People with knowledge about an issue they dislike can generate more reasons to explain why they're right, so their minds are harder to change. (example - Republicans who think they understand the issue of global warning are least concerned)
This whole list reminds me of the Frameworks reference of a mind being a swamp...New things don't get let in the swamp unless the things already living in it let them.
ReplyDeleteIt triggered lots of Frameworks memories from me too, adding on direct references to more studies/examples!
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