Loop Me In

Just skimmed Making the Most of Social Media What I liked- *Shows real life examples of governments using social media successfully. *This is a final report framed as a manual of promising practices ( love that frame) *Combines: quantitative ( survey), qualitative ( interview) and case studies *Lessons learned ( or promising practices) are short and sweet...like tag lines. This is a great example of how to package lessons learned in a way that people want to read them. All they have to do is make it shorter.